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Ilyas","Duolingo","Bagus","https:\u002F\u002Fkencana.basic.box.cloudeka.id\u002Fstorage-jvwx8j\u002Ftestimonials\u002F2026\u002F11\u002F087f39897ba48c45471eff7c6b9cd4b0.jpg",[127,130,133,136,139,142,145,148,151],{"id":7,"question":128,"answer":129,"sort_order":7,"is_published":27},"Produk digital apa saja yang tersedia?","Berbagai macam produk digital tersedia di BarengApp mulai dari layanan streaming nonton film, streaming musik, edukasi, penyimpanan awan, editor foto atau grafis dan religi. Produk digital: YouTube, Spotify, Netflix, Disney+, HBOGO, Prime Video, Google One, Canva, Duolingo dan BayyinahTV.",{"id":8,"question":131,"answer":132,"sort_order":8,"is_published":27},"Berapa lama proses pencarian Teman Barengnya?","Secara umum proses pencarian Teman Bareng berlangganan produk digitalnya adalah 5 x 24 jam sejak transaksi pemesanan sukses, dengan proses aktivasinya adalah maksimal 2 x 24 jam sejak telah ditemukan Teman Barengnya.\n\nBagi produk digital yang slotnya langsung tersedia slot premiumnya seperti Netflix, YouTube dan Spotify, proses aktivasinya adalah maksimal 2 x 24 jam.",{"id":32,"question":134,"answer":135,"sort_order":32,"is_published":27},"Bagaimana jika Teman Barengnya belum juga ditemukan?","Jika dalam waktu proses pencarian maksimal 5 x 24 jam Teman Bareng kamu belum ditemukan, maka kamu bisa mengajukan pembatalan pemesanan dan pengembalian dana. *lihat FAQ bagian Kebijakan pembatalan pesanan dan pengembalian dana\n\nNamun, jika kamu masih mau lanjut menunggu hingga slotnya penuh, juga diperbolehkan.",{"id":39,"question":137,"answer":138,"sort_order":39,"is_published":27},"Apa perbedaan Bareng Host dan Bareng Reguler?","Bareng Host: Teman Bareng merupakan pengguna yang akan bertransaksi langsung dengan provider produk digitalnya, yaitu dengan cara melakukan pembayaran dan pembelian plan langsung ke provider produk digital. Biaya pembeliannya akan direimburse oleh BarengApp, jika transaksi pembelian telah sukses. Keuntungan menjadi pengguna Bareng Host adalah bebas biaya admin.\n\nBareng Reguler: Teman Bareng Reguler tinggal login saja. Seluruh proses pembelian, pencarian Teman Barengnya, proses aktivasi hingga pembayarannya dilakukan oleh BarengApp.\n\n*saat ini pengguna tipe Bareng Host belum tersedia, akan segera hadir",{"id":31,"question":140,"answer":141,"sort_order":31,"is_published":27},"Bagaimana jika email akun saya tidak dapat digunakan?","Beberapa provider produk digital (YouTube, GoogleOne dan Spotify) menerapkan kebijakan restriksi. Anggota paket Family plan tidak dapat berpindah grup Family dalam kurun waktu 12 bulan. Maka dari itu, BarengApp menyarankan akun email kamu belum pernah premium sebelumnya, untuk menghindari restriksi pada saat proses onboarding undangan premium dari BarengApp.\n\nBarengApp tidak menerima pengembalian dana jika akun email produk digital kamu tidak dapat diundang. Namun, kamu masih bisa mengganti atau mengalihkan akun email produk digitalmu dengan yang baru, atau yang lainnya.\n\nDukungan teknis diberikan. Hubungi Customer Care untuk bantuan membackup data (playlist, lagu, desain) dari akun email produk digitalmu sebelumnya.",{"id":45,"question":143,"answer":144,"sort_order":45,"is_published":27},"Apa perbedaan berlangganan bareng melalui BarengApp dengan pihak lain?","• BarengApp akan mencarikan kamu Teman Bareng untuk berlangganan bersama produk digital favoritmu.\n• BarengApp memberikan harga yang transparan, sehingga harga akhir yang harus Teman Bareng bayarkan adalah benar-benar harga jika berlangganan bersama-sama.\n• BarengApp berlangganan langsung dari provider produk digitalnya.\n• Jumlah anggota Family grup sesuai dengan plan asli dari provider produk digitalnya.\n• Akses akun produk digital hanya akan diberikan sesuai dengan jumlah anggota Family grup.\n\nBerbeda dengan pihak lain yang asal-usul harganya tidak transparan, serta akses akun diberikan tidak sesuai dengan jumlah anggota yang seharusnya.",{"id":82,"question":146,"answer":147,"sort_order":82,"is_published":27},"Kebijakan pembatalan pesanan dan pengembalian dana","Jika dalam waktu proses pencarian maksimal 5 x 24 jam Teman Bareng kamu belum ditemukan, maka kamu bisa mengajukan pembatalan pemesanan dan pengembalian dana. Pembatalan pesanan hanya dapat dilakukan setelah 5 x 24 jam proses pencarian Teman Bareng.\n\nPastikan Teman Bareng sudah mengerti dan setuju dengan Syarat & Ketentuan berlangganan bareng melalui BarengApp, sebelum melakukan transaksi pemesanan. *segala kebijakan dan s&k BarengApp tidak dapat diganggu gugat.\n\nProses pengembalian dana adalah maksimal 2 x 24 jam.",{"id":50,"question":149,"answer":150,"sort_order":50,"is_published":27},"Bagaimana cara perpanjangan produk digital?","Semua produk digital di BarengApp dapat diperpanjang. Teman Bareng akan mendapatkan notifikasi pengingat perpanjangan melalui email dan pesan Whatsapp yang terdaftar, H - 7, H - 5 sebelum dan\u002Fatau tepat pada hari akhir masa aktif premium kamu berakhir.\n\nBarengApp memberikan waktu masa tunggu konfirmasi perpanjangan selama 2 x 24 jam sejak notifikasi pengingat perpanjangan Teman Bareng terima.\n\nCara perpanjangan:\n• Login dengan akun BarengApp kamu\n• Pilih produk digital yang ingin diperpanjang\n• Pilih “Iya” pada bagian pertanyaan “Apakah transaksi ini renewal perpanjangan? *jika sebelumnya pernah berlangganan di BarengApp”\n• Lanjutkan transaksi pemesanan perpanjangan\n\nPastikan kamu segera melakukan konfirmasi perpanjangan melalui website BarengApp, untuk menghindari penghapusan akun slot produk digital kamu.",{"id":56,"question":152,"answer":153,"sort_order":56,"is_published":27},"Apa saja metode pembayaran yang tersedia?","DANA dan QRIS",[]]